Privacy Policy

Optical Auto Enhancements (“we,” “us”) operates opticalautoe.com. We are a window tint, paint protection film, vehicle wrap, and auto glass studio in DeSoto, Texas. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. We keep it simple: we collect only what we need to respond to you and run the business, and we do not sell your personal information.

Information We Collect

We collect information in two ways:

Information you give us

• You request a quote or contact us through our contact form.
• You book an appointment through our online booking page.
• If you email, call, or text us, we receive the contact details and message you send.
• If you sign up for marketing emails or announcements, we collect your name and email address.

Information collected automatically

• Analytics: we use privacy-friendly, first-party analytics to understand how visitors use the site — pages visited, general device and browser type, and how you found us (such as the referring site or campaign link). It stores a temporary session identifier in your browser’s session storage, which is erased when you close the tab. We do not use this analytics to identify you personally, we set no advertising cookies, and we share nothing with Google or third-party ad networks. See our Cookie & Analytics Notice for details.
• Log data: our hosting provider automatically records standard technical data such as IP address, browser type, and pages requested, used for security and to keep the site running.

How We Use Information

• To respond to your inquiries, requests, and submissions;
• To schedule and confirm bookings and appointments;
• To send marketing emails you signed up for (you can unsubscribe at any time using the link in any email);
• To understand how the website is used and improve it;
• To protect the security of the website and comply with legal obligations.

How We Share Information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only in these situations:

• Service providers. Companies that help us run this website — such as our website host, our website designer (Signal & Form LLC), and form and email delivery providers — receive information only as needed to perform those services.
• Financing. If you apply for financing, your application goes directly to American First Finance, a third party, under its own privacy policy. We do not receive or store your financial application details.
• Legal reasons. We may disclose information if required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
• Business transfers. If our business is sold or merged, customer information may be transferred as part of that transaction.

Cookies and Analytics

This website uses privacy-friendly, first-party analytics and a minimal amount of browser storage. You can read about what we use and how to opt out in our Cookie & Analytics Notice.

Data Retention

We keep form submissions and correspondence for as long as needed to handle your request and for our business records, then delete or anonymize them. You may ask us to delete your information at any time (see below).

Your Choices and Rights

• Email: every marketing email we send includes an unsubscribe link.
• Access and deletion: you may contact us to ask what information we hold about you, to correct it, or to have it deleted. We will honor reasonable requests unless we are required to keep the information by law.
• Texas residents: the Texas Data Privacy and Security Act provides certain rights to Texas consumers, including rights to access, correct, and delete personal data. We honor these requests regardless of whether the law’s thresholds technically apply to a business of our size.
• Other states: if you live in a state with a consumer privacy law (such as California), you may have similar rights, which you can exercise by contacting us.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

Security

This website is served over HTTPS, and we limit access to personal information to people who need it to respond to you. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.

Third-Party Links

This website links to third-party sites and services (for example, social media, financing providers, and maps). Those sites have their own privacy policies, and we are not responsible for their practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be posted on this page.

Contact Us

Questions about this page can be sent to: